Safety
Your safety, our role
Digital Family Home holds some of the most personal information a family has. Here is exactly how we handle it when safety or the law is involved, in plain words.
We do not monitor your household.
Your messages, records, budgets, and notes are your household's. Nobody at Digital Family Home reads them, reviews them, or scans them looking for anything.
We follow valid legal process.
If a court, law enforcement agency, or attorney serves us with a valid subpoena, court order, or warrant, we comply as the law requires. Where the law allows, we notify the account holder before responding, so you have the chance to challenge it.
In a genuine emergency, we act.
If we have a good-faith belief that someone is in danger of death or serious physical harm, the law permits us to disclose information to authorities without waiting for paperwork, and we will.
We protect children absolutely.
Child sexual abuse material is reported to the National Center for Missing and Exploited Children as federal law requires. This is not discretionary, and there are no exceptions.
Your records can protect you.
If you are experiencing abuse, the information in your own account, your messages, your calendar, your notes, belongs to you and can serve as your evidence. You can export your own data anytime, and you or your attorney can ask us to preserve account records so nothing disappears before it is needed. If you are in immediate danger, call your local emergency number.
United States
911 for emergencies.
National Domestic Violence Hotline: 800-799-7233, available every hour of every day.
Canada
911 for emergencies.
Crisis Services Canada: 1-833-456-4566, available every hour of every day.
For local shelters and supports, visit sheltersafe.ca.
United Kingdom
999 for emergencies.
National Domestic Abuse Helpline (run by Refuge): 0808 2000 247, free and available every hour of every day.
Australia
000 for emergencies.
1800RESPECT: 1800 737 732, available every hour of every day.
Outside these countries: call your local emergency number first. If you need help finding a local crisis line, the International Directory of Domestic Violence Agencies at hotpeachpages.net lists resources for more than 200 countries and territories. You can also search "domestic violence hotline" plus your country name to find the right number.
The numbers and resources above are provided as a starting point, not a guarantee. We are a household management platform, not a crisis service, and we do not verify, update, or maintain these listings. Phone numbers and organizations change. Before you need them, we encourage you to confirm the right number for your area and save it somewhere you can reach without opening an app.
Using this system to control or intimidate someone is a bannable offense.
Digital Family Home exists to share the load of running a home, never to surveil the people in it. Accounts used for coercive monitoring, intimidation, or abuse are terminated under our community guidelines.
To report a concern about safety or misuse, use the Report a Concern form. Reports are read by a person, treated confidentially, and prioritized.
By creating and using a Digital Family Home account, you agree to the Terms of Service and Privacy Policy, which include the legal version of everything on this page.
Master Your Home.
For attorneys and law enforcement, see Information for law enforcement and legal counsel.